Refund & Exchange Policy

Exchanges

DouggieButterHoodz accepts regularly priced merchandise for exchange only within 7 days of the confirmed delivery date.

To be eligible for an exchange, merchandise must be unworn, unused, clean, and in its original condition and packaging.

Before returning an item, customers must contact us at info@dbhoods.com for exchange instructions. Items returned without prior authorization may not be accepted.

Once we receive and inspect your returned merchandise, we will process the approved exchange and ship the replacement item.

All sales are final. DouggieButterHoodz does not offer refunds.

Items Not Eligible for Exchange

The following items cannot be exchanged:

• Worn, used, washed, or damaged merchandise
• Clearance or discounted final-sale merchandise
• Special Edition items designated as final sale
• Custom or personalized orders
• Items returned more than 7 days after the confirmed delivery date

Shipping for Exchanges

For exchanges due to sizing or customer preference, the customer is responsible for the cost of returning the original merchandise and shipping the replacement item. Original shipping charges are non-refundable.

Please allow normal shipping and processing time for your returned merchandise to reach us, be inspected, and for your replacement item to be shipped.

We strongly recommend using a trackable shipping service when returning merchandise. DouggieButterHoodz is not responsible for merchandise lost or damaged while being shipped back to us.

If you receive an incorrect, damaged, or defective item, please contact us promptly at info@dbhoods.com so we can review the issue and assist you.